TROUBLESHOOTING LINES AND MARKS ON COPIES Having lines on your copies and/or scans is similar to having a dirty windshield or dirty eyeglasses. These lines are usually caused by white-out or wet ink on the original documents. See below to determine if your machine’s “slit glass” needs to be cleaned. 1. Lift the ADF (automatic [...]
As part of the March 9th 2021 “Patch Tuesday”, Microsoft made available update KB5000802 for devices running Windows 10 version 20H2, version 2004, and even version 21H1 in the Beta Channel. While the update was meant to address security-related issues, soon after the rollout, some users started reporting a Blue Screen of Death (BSoD). This printing [...]
Disinfecting MFP’s, Copiers, or Shared Printers We all share a MFP, be it copying documents, scanning documents, or faxing documents. Now more than ever it’s important to recognize that these shared devices should be cleaned on a regular basis. We are often asked what is safe to use when cleaning a copier. There is a [...]
Is your business ready for managed print services? You’ve no doubt heard the term getting kicked around: “managed print services”. What is Managed Print Services? In short, the goal of managed print services is to bring together all your print needs under one umbrella. If you are a growing small business than you already know [...]
Kyocera Scanning Tip – File Separation Function Many of us have come to rely on our multi-function printer’s scanning functions. The past few generations of Kyocera MFP’s offer advanced scanning features and the ability to perform document management tasks. One commonly-needed function, but often overlooked, is “file separation”. By default, if scanning a stack of [...]
How to Properly Store Copy Paper Paper and humidity: We know, it sounds kind of crazy. You may have heard that the issue with your paper jamming could be attributed to improperly stored copy paper. It sure sounds like an easy excuse for a copier repair tech to throw out there as an excuse for [...]
